Tuesday, September 2, 2014

First bill received after TWC Maxx upgrade, now seeing Monthly Services as "Extreme Internet & Ultimate 300 Upgrade", same price

I have received my first bill after I got the TWC Maxx upgrade in mid-August. The 'Monthly Services' portion of the bill has changed from Standard Internet ($57.99) with Extreme Upgrade ($20) for a total of $77.99, to "Extreme Internet & Ultimate 300 Upgrade"; still at the $77.99 monthly price. I only have internet from TWC.

TWC bill pre-TWC Maxx upgrade

TWC bill post-TWC Maxx upgrade

I think this is somewhat misleading as I believe since I was on the Extreme plan I should be on the Ultimate 200 plan as implied by the letter I received from TWC informing me I was getting updated speeds.
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10 comments:

  1. Matt BFebruary 23, 2015 at 2:34 PM

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  2. Matt BFebruary 23, 2015 at 2:35 PM

    Do you still use TWC as I have the same plan and seriously considering to FIOS, especially since my entire house is on WiFi and I never see the actual speeds across WiFI.

    Thanks,
    Matt B
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